RealTime is looking for an IT Field Service Engineer to join the Professional Services Team within a Software company. This role is to provide senior technical support on software, hardware and systems in line with SLAs to a high level of expertise. This is a field role. As this role will involve client site visits own transport and driving license are essential.

Responsibilities & Requirements:

  • Carry out site surveys and liaise with on-site contractors to agree on requirements.
  • Installation, testing, and configuration of networks and computer hardware, per Company standards and procedures.
  • Planned and regular maintenance of all on-site equipment.
  • Provide the site with any additional information or training. Advise users on the basic operation of equipment.
  • Provide the manager with regular updates on progress, details of any other relevant issues, or further action to be taken.
  • Diagnose and/or repair faults to component level and effect repair on site or remove to workshop for more thorough repair.
  • Carry out software and hardware upgrades on site
  • Full and detailed completion of all appropriate paperwork.
  • Present a positive Company image.
  • Provide a timely, polite and efficient service.


Recent Jobs

Invest in Your Future

Explore our career resources and take charge of your professional development. Start your journey to success now.

Submit Your CV

Ready to take the next step in your career? We invite you to submit your CV to Well Staffed Solutions. Your resume is more than just a document; it’s your gateway to exciting job opportunities.